[Norm]

The following policy will apply to all Sunquest Vacations Mexico bookings between April 28 and June 4:


For those passengers departing from now to June 4, 2009 (inclusive):

• You may change your booking to any other Sunquest destination, including the ALBATours Italy program, for travel anytime up to Oct. 31, 2009;
• You can cancel your booking and receive a travel credit for the amount, which must be used before Oct. 31, 2009 to any destination Sunquest or ALBATours offers;
• You must pay any price difference if the cost is higher;
• There will be no refund for any difference in rates if the cost is lower;
• Travel must be commenced by the end of October 31, 2009;
• These changes must be made through our call centres

We recommend that customers also check with their travel insurers, as you may have coverage for this type of incident.

We will continue to monitor this situation and will keep you advised. We would ask those who are travelling on later departure dates to be patient as this situation evolves.

Please note, we will continue to operate our flights to collect all passengers currently in Mexico. We will advise if there are any changes by our airline partners.

Thank you,
Sunquest